A cross-street name (nearest intersecting street & is it within a 1/4 mile).Have the following information ready when you contact 811: Professional excavators who create more complex and multiple locate requests can use You can call 811 directly or use our web-based ticket system, Single Address Ticket (SAT) Details of the process are below.Ĭhoose how you will learn about the 811 process.Ĭlick on the interactive Google Slide below and walk through the process step by step, read each step below by clicking the plus icon to expand each section or watch the short video at the bottom of this page. But we do notify them on your behalf to keep you and utilities safe. This allows time for the underground utilities to mark their lines so that you can avoid them during excavation. The law requires that three full days before every excavation, the person responsible places a notification request to NC 811. NC811 will notify our member utility companies of your excavation needs and those utilities will have professional locators mark their buried lines, free of charge. Fortunately, you can find out where public utility-owned lines are buried on your property by contacting 811 either by phone or online. It is also possible that these buried service lines are close to the surface, making digging a dangerous endeavor. Today, more and more of the utility companies that supply your home or business with power, heat, water, telephone, sewer, gas and cable television service are delivering those services underground.
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